Book
Basket

Our Services

Book Online

About VIP

Education Welfare Services

Keeping children in education leading to improved attainment for pupils.

Ask us a Question
All Services

We know if children are in education, they will have more chance to succeed educationally.

Regular school attendance is an important part of giving your pupils the best possible start in life. If your pupils miss school frequently, they could fall fall behind with their work, not do as well in exams and may struggle socially…

Research suggests that 17 missed school days a year = GCSE grade DROP in achievement. (DfES)

The DfE/Ofsted state that a pupil’s attendance below 95% is poor and that below 90% is classed as ‘persistent absenteeism’. This is because good attendance is vital for the success of your pupil’s and their wellbeing. We will analyse your attendance data with you on a regular basis. This is to ensure that all parents/carers are aware of what stage/percentage the pupil is at in order to improve their attendance.

We will support the necessary legal actions, we follow the LA’s Code of Conduct, to address absence where improvements are not seen and parents/carers do not engage.

Our experienced Education Welfare Officers work alongside your staff and families to remove barriers to attendance.

We offer a responsive and professional education welfare service to support you to ensure that all children and young people are able to maximise their educational opportunities through regular attendance.

The greater the attendance the greater the achievement.

Our Independent Welfare Service are based in the Midlands and surrounding areas, but we are able to offer support across the UK with our bespoke packages.

Ask a Question

We offer bespoke packages to suit all your school needs, that will result in an increase of overall attendance

The service to your school can combine a casework approach as well as an attendance consultancy service to support your whole school attendance initiatives.

We support you in Safeguarding your pupils, regularly helping you with plans, safe and well visits and attendance at meetings. To reduce your PA Pupils, we can provide plans for the Education provision, Pupil and Parent.

Our casework provides clear evidence for you to satisfy your many requirements, including, Ofsted inspections or Statuary Reports etc.

In addition, we are always on hand for any legislative and safeguarding concern.

Education Welfare Service

Ofsted - With effect from September 2019, attendance and punctuality is covered under the "Behaviour and Attitudes Judgment".

“Inspectors will evaluate the extent to which pupils have high attendance and are punctual, looking for evidence of a strong focus on attendance and punctuality so that disruption is minimised”

Ofsted are likely to grade a school below ‘good’ if average attendance is below the national average.

Inspectors will observe pupil’s punctuality including the arrival time to school and also to lessons. 

We support your school by analysing your data by groups including PA making you Ofsted ready. We also help you get the relevant information ready for when Ofsted come to your school.

We can also provide you a pre and pro Ofsted plan if needed.

CME and EHE, what are they?

VIP Education can provide advice and support with both CME and EHE enquiries. Simply get in touch with a member of our team for more information.

CME is all pupils who are of compulsory school age and are not on a school roll or not being educated otherwise.

When a pupil is missing from education, schools must notify their local LA. A check see if they have moved can take place at your request by our officers and help with any relevant paperwork.

EHE Elective Home Education is when a parent choses to provide the educational home or in some other way, instead of sending to pupil to school.

We can provide advice and support with any EHE enquiries.

What we do...

  • Carry out regular school visits
  • Visit home on the first day
  • Build professional relationships with families
  • Transport children to schools
  • Raise school attendance and reduce PA
  • Facilitate attendance clinics
  • Maintain daily contact with your school
  • Provide advice and support with EHE
  • Maintain daily contact with your school
  • Provide advice and support with EHE
  • Make difficult phone calls or visits regarding attendance
  • Provide advice, guidance and operational support
  • Provide support with school refusal and medical illness
  • Help with any legislative and safeguarding concern
  • Our casework provides clear evidence for Ofsted inspections, statuary reports etc.

We understand that schools have different budgets. That's why our price is always worked out based on your needs. Contact us today to discuss your requirements.

Get in Touch

View Packages

Education Welfare Service Consultation

Request a Free Consultation

Why Education Welfare Matters for Schools.

Improving attendance is more than meeting a target – it’s safeguarding pupils, raising achievement, and building a positive school culture. With rising absence rates and strict Ofsted expectations, schools need expert education welfare services that are proactive, compliant, and effective.

Our education welfare officers (EWOs) work in partnership with schools to:

  • Identify and reduce barriers to attendance
  • Support families with early intervention
  • Ensure compliance with DfE and local authority requirements

Remote Package

Best for: Schools that want flexible, cost-effective support delivered online.
  • Dedicated Education Welfare officer
  • Attendance Monitoring
  • Telephone Attendance Support Meetings with parents
  • Video Wellbeing Checks with pupils
  • Telephone Calls to Parents
  • Documentation & Compliance Support
  • Ongoing Communication & Advice
  • Statutory Action Support for Local Authority referrals
  • Home Wellbeing Visits
Request Remote Package Info
*Optional services are available at an additional cost to tailor support to your school’s requirements.

Core Package

Best for: Schools that need in-person presence and statutory casework support.
  • Dedicated Education Welfare officer
  • Attendance Monitoring
  • Attendance Support Meetings with parents
  • Home & Video Wellbeing Checks
  • Telephone Calls to Parents
  • Documentation & Compliance Support
  • Ongoing Communication & Advice
  • Statutory Action Support for Local Authority referrals
  • Face-to-Face Support
Request Core Package Info
*Optional services are available at an additional cost to tailor support to your school’s requirements.

Consultancy Packages

Delivered as one-off sessions or short-term projects, consultancy gives schools the external perspective and expert input needed to create sustainable improvement. What can they include?

  • Review of current procedures and policies
  • Safeguarding guidance and statutory compliance advice
  • Strategic planning for attendance improvement
  • Attendance/legal guidance and casework advice
  • Constructive challenge with practical, tailored solutions
  • Identifying strengths and areas for development
Enquire About Consultancy

Explore Our Full Range of Education Welfare Services

Attendance Audit
Our audit will cover the following key areas: review of attendance policies and procedures; analysis of registration practices; evaluation of first-day response procedures; examination of interventions and support strategies; safeguarding and attendance compliance; compliance with Ofsted expectations and Local Authority requirements; and post-audit report and recommendations
Attendance Check
We offer expert guidance on the next steps to improve attendance and support pupil engagement. This can be completed remotely or in person by one of our experienced Education Welfare Officers. Our attendance check includes: advanced attendance tracking, personalised next steps, national & local compliance guidance, accurate attendance coding and guidance on statutory action referrals.
Attendance Support Meetings
These meetings provide a proactive, solution-focused approach to identifying barriers, implementing tailored interventions, and ensuring compliance with statutory requirements. Our attendance support meetings include: understanding barriers to attendance, engagement with parents & pupils, tailored intervention plans, clear attendance targets & monitoring and safeguarding & compliance.
Home & Wellbeing Service
A home & wellbeing check is a professional, supportive intervention where our experienced Education Welfare Officers visit a pupil’s home, or conduct a video call with parental permission to: understand barriers to attendance, engage with families, provide guidance and support, ensure safeguarding and well-being and reinforce school expectations.
Attendance Assembly
An Attendance Assembly is a school-wide or year-group gathering focused on promoting the importance of regular attendance and punctuality. The key elements of an attendance assembly are: educational message, addressing challenges, interactive engagement, clear expectations, inspiring message and support & encouragement.
Attendance Policy Development
Our team provides expert support in drafting and structuring policies that not only reflect the school’s individual approach to attendance management but also incorporate best practices, legal obligations, and the latest DfE recommendations. We ensure that your school remains compliant, proactive, and well-equipped.
New Parent Intake Meeting
The key elements of a new parent intake meeting are: deliver a clear and engaging presentation; provide practical support and resources; emphasise the academic, social, and emotional benefits of regular attendance, engage parents in meaningful discussions and strengthen partnership.
Punctuality Improvement
This service encourages punctuality: pupils quickly learn the importance of arriving on time, setting them up for success. It tracks & supports pupils to identify patterns of lateness early and provide targeted support where needed. Improves learning & behaviour: consistent routines create a positive school environment, reducing disruption and increasing engagement.
Attendance Monitoring System
Our Attendance Monitoring System is designed to support compliance with the DfE’s Working Together to Improve School Attendance (August 2024) guidance. Our system offers real-time tracking and comprehensive analysis of pupil attendance at individual, cohort, and year group levels, enabling early identification of attendance concerns.
Staff Training
We offer comprehensive staff training to enhance your school's attendance management processes. Equip your staff with the knowledge and skills to improve attendance, support pupil well-being, and drive better outcomes across your school. The full training list can be found in our brochure.
Ongoing Communication & Support
This service provides continuous collaboration with school staff, ensuring regular updates and open communication. It ensures consistent engagement with school staff, providing regular updates and open lines of communication. We offer on-call support for expert advice and guidance on welfare, attendance, and safeguarding matters.
Telephone Calls to Parents
Our education Welfare Officers will contact parents when attendance concerns have been raised to encourage a return to school. This helps to understand barriers to attendance, engage with families, provide guidance and support, ensure safeguarding and reinforce school expectations.
Statutory Action Support
When voluntary interventions do not achieve the desired outcomes, we ensure the process aligns with the National Framework, providing schools with expert guidance. We will assist your school in collecting and preparing evidence for statutory action referrals to the Local Authority when voluntary interventions have not been successful in line with the National Framework.
Attendance Letters & Reports
We take care of managing and sending attendance letters and reports on behalf of your school, ensuring they are delivered promptly and securely to parents or guardians. With our reliable service, you can focus on what truly matters - supporting students and fostering their success - while we ensure that important documents are delivered accurately and on time.
Documentation & Compliance Support
A key component of our service is the provision of sample letters and templates that schools can use for various attendance-related communications. These professional resources are carefully structured to reflect best practices, ensuring consistency, clarity, and legal accuracy when engaging with parents and guardians.
Download our Education Welfare brochure to view all services

The Impact of Our Education Welfare Support

Our Education Welfare services are trusted by schools across the region. Here’s how we’ve helped them improve attendance and support their pupils:

Partner School
Partner School
VIP are amazing and work tirelessly with our school to ensure our students are safe and well. Our school attendance has significantly improved this year by working closely with our EWO.
Academy Feedback
Academy Feedback
Our EWO is very knowledgeable and offers great advice. The clinics she does with parents balance support with accountability. Our academy benefits greatly from VIP Education’s support.
  • Proven Results: Schools working with VIP Education report significant improvements in attendance and stronger parental engagement within the first term.

Stay Compliant, Stay Ahead

Our education welfare services ensure your school meets DfE’s 2024 guidance (‘Working Together to Improve School Attendance’) and Ofsted requirements – without increasing staff workload.

Get in Touch

Ready to strengthen attendance in your school?

Contact a member of the team
Request further package information

Have any other questions? Reach out to the team - they'll be happy to help!

Phone-alt Envelope Linkedin
Laptop on a desk