Complaints Policy

Make a Complaint

Your Details
Making your complaint
Suggested actions
Additional paperwork
Accepted file types are: jpg, jpeg, pdf, png, doc, docx.
Confirm your complaint
Confirmation of Complaint

Who can make a complaint?

This complaints procedure is not limited to parents or carers of children that take part in activities with VIP. Any person, including members of the public, may make a complaint about any provision of facilities or services that we provide.