Complaints Policy

Make a Complaint

Your Details

Who is making the complaint?

Young Persons Name (if applicable)

Relationship to Young Person

Full Name (the person filling out this form)

Contact Number

Making your complaint

Please give details of your complaint, including whether you have spoken to anybody at VIP about it.

Suggested actions

What actions do you feel might resolve the problem at this stage?

Additional paperwork

Do you have any additonal relevant paperwork?

Accepted file types are: jpg, jpeg, pdf, png, doc, docx.

Notes

Confirm your complaint

Confirmation of Complaint

I have entered my full name in the text box below and confirm this can be accepted as a valid signature of the person completing this form.

Signature

Date

Who can make a complaint?

This complaints procedure is not limited to parents or carers of children that take part in activities with VIP. Any person, including members of the public, may make a complaint about any provision of facilities or services that we provide.

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